Terms of service

Welcome to SouqCamel.com. By accessing our website or placing an order, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.

1. Overview

This website is operated by SouqCamel. Throughout the site, the terms “we,” “us,” and “our” refer to SouqCamel.
By accessing or using any part of our website or services, you agree to be bound by these Terms of Service.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use this website in the UAE and KSA

  • You agree not to use our website or products for any illegal, unauthorized, or fraudulent purpose

  • Violations may result in account suspension or service termination

3. Product Information

We work hard to provide accurate and up-to-date product descriptions and images. However:

  • Colors and visuals may vary slightly due to device or screen settings

  • We reserve the right to modify, update, or discontinue products at any time without prior notice

4. Pricing & Payment

  • Prices are displayed in AED or SAR, depending on your location

  • Prices include VAT, unless otherwise stated

  • We accept major credit/debit cards and secure online payment options

  • Orders are only confirmed after successful payment processing

5. Shipping & Delivery

Please refer to our Shipping Policy for complete information on delivery times, shipping rates, and tracking.

Note: Delivery estimates may vary based on your location, courier service, or external factors.

6. Returns & Refunds

Please refer to our Return & Refund Policy for details on return eligibility, process, and timelines.

7. Account Registration & Security

  • You are responsible for keeping your account login details confidential

  • You agree to provide accurate, up-to-date, and complete information when registering or updating your account

8. Third-Party Services

Our site may include links or integrations with third-party websites or services.

SouqCamel is not responsible for the content, privacy policies, or practices of any third-party websites.

9. Intellectual Property

All content on SouqCamel.com—including text, images, graphics, logos, and branding—is the intellectual property of SouqCamel.

No content may be copied, reproduced, or distributed without our written permission.

10. Changes to These Terms

SouqCamel reserves the right to update or modify these Terms of Service at any time.

  • The most recent version will always be available on this page

  • Your continued use of our site indicates acceptance of any changes

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, feel free to reach out:

📧 Email: souqcamelofficial@gmail.com
🌍 Serving customers across the UAE and Saudi Arabia